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Pauline Warring, Bognor Regis

"Ofgem refuse to acknowledge that Standing Charges increase bills for the poorer. They actually think Energy firms will give zero Standing Charges.
They think the Winter Warmth payments should pay for the Standing Charges and not for the extra energy it was intended for! They think you will be an 'unattractive' customer if a low user. Their words in a letter to me. Your reward for keeping your energy within £500 a year will be an added minimum of £100 per year from Standing Charges. None of the big six have zero Standing Charges"

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